The government was forced to intervene to verify the identities of the employees, to ensure that intruders did not enter, as the employees' business codes and cards had expired and had not been renewed, due to their persistence in working remotely from their homes, due to the Corona virus.
In addition to this malfunction, the company is experiencing a crisis of leaking internal documents condemning the group, with a former employee behind it.
This crisis is due to engineer Frances Hogan, a former employee of the group, who accused the social network of choosing “material profit over the safety” of its users, in an interview broadcast by CBS.
And the information it revealed gave new ammunition to critics of Facebook, which uses its four platforms a month, about 3.5 billion people.
- Facebook is down, the biggest outage in the world
And the website Down Detector, which specializes in monitoring digital service failures, stated that the malfunction that affected Facebook and its applications was “the biggest outage so far, affecting billions of users.”
US President Joe Biden said that the information revealed showed that the company "does not know how to control itself." On what his spokeswoman Jen Psaki said, stressing that this information "confirms the fears (..) about the power amassed by the giant networks."
- Causes of Facebook crash
Facebook said in a statement that the widespread outage was caused by a "wrong change in the settings of the servers" that connect these platforms through the Internet to their users.
She added that the technical failure caused "a series of problems, affecting many tools and systems that we use internally on a daily basis, which hindered our efforts to diagnose and solve the problem."
- Competitors took advantage of the Facebook outage
Facebook's competitors took advantage of the outage. Telegram moved from the 56th most downloaded free app in the US to 5th in a single day; According to the specialized company "Sensor Tower".
The Signal messaging app also wrote that "Signal registrations have skyrocketed."
Twitter saw sarcastic tweets; Others complained that they were cut off from their acquaintances, or that their source of livelihood or work tool had ceased.
"Overall I think the world would be better off if everyone didn't know what other people are doing around the clock," Cindy Bennett, who owns a bakery in New York, told AFP.
The incident would bolster the position of critics of the California-based company; Because it shows its vast influence on daily life.
- Facebook leaks crisis
The authorities already have many excuses to crack down on Facebook, especially after the leak of internal documents by Francis Hogan that allowed the Wall Street Journal in mid-September to publish a series of articles about the harmful impact of Facebook and Instagram on society.
Notable among these documents is one detailing the psychological problems of many adolescent girls. Specifically, research showed that 32% of teenage girls felt that using Instagram gave them a more negative body image; While he was not satisfied with it. The former Facebook engineer confirmed that this social network is well aware of this deviation.
- Facebook malfunctions and accuses China
And Facebook founder Mark Zuckerberg appeared in the American media after information spread that Congress had received classified documents weeks ago about wrongdoing within the company and promoting violence.
"We do not promote violence, we do not allow someone to say, for example, Muslims are terrorists, and we prevent them from using our products," Zuckerberg said. He added that there are dangers facing social media platforms in general, including legislation that fights the freedom of public opinion to impose restrictions on it.
- Facebook offer for sale
The CEO of Facebook pointed to China, saying: "Six out of 10 social media outlets that exist today are Chinese, and Beijing wants to impose its values on us, and we cannot allow another country to impose Internet laws." Following that, Facebook has established a follow-up and monitoring board, and this team can make the final decision without the intervention of any official. Pointing out that some politicians call for freedom of opinion, while in reality they do not see it in reality.
"whois.domaintools" posted a promotional announcement that the domain "facebook.com" was for sale; Which led many specialists to speculate that the site was subjected to a serious attack, which may be carried out from within the company, while Facebook officials denied that they were exposed to cyber attacks during their initial investigations.
- Facebook owner losses
Facebook's market capitalization declined; The owner of the two Instagram and WhatsApp companies, amounted to about 920 billion dollars, while the loss of the founding president of the company, Mark Zuckerberg; About 6 billion dollars.
According to media reports, Facebook lost up to $20 billion, and its market value decreased; to reach $967 billion.
Zuckerberg's fortune fell from about $140 billion to $121.6 billion; to fall to fifth place behind Microsoft founder, Bill Gates; According to the Bloomberg Billionaires Index.